elore

FAQs

We've evolved as a brand, and our new name, Elore, better reflects our long-term vision and identity.

No. It's the same brand, same team, same ownership, just a new name.

No. Our formulas remain exactly the same.

Yes. All ingredients and quality standards remain unchanged.

No. We are committed to maintaining the same trusted quality you love.

We still have existing inventory with Martinni packaging. As we transition, you'll see an Elore sticker on those products. Once current stock is cleared, all packaging will fully reflect the Elore name. Rest assured, the product inside remains exactly the same.

Yes. Elore is simply the new name of Martinni.

No. The rebrand does not affect our pricing.

No. You'll be supported by the same team with the same contact details.

No. All your favorite products will continue to be available.

No. All safety standards and certifications remain the same.

No. You can continue using your existing account where applicable. If you need help linking or accessing your account during the transition, contact us at info@eloreworld.com.

During our transition from Martinni to Elore, loyalty points will not automatically appear in your Elore account. Don't worry, your points are still safe with us. Simply email us at info@eloreworld.com, and our team will manually transfer your points to your Elore account as quickly as possible.

As we grow, we felt it was the right time for a name that better represents our future direction.

No. There has been no merger or acquisition, only a brand name update.

Purchase directly from our official website or verified sellers. During the transition, both Martinni and Elore packaging are genuine.